Allison is a clinical specialist at a medical device company based in Portland, Maine, and turned to Maven for support while she was pregnant with her first child. She spoke to us about building trusting relationships with our providers and the step-by-step support she received from pregnancy through returning to work. Watch her story here, or read on for the highlights.
What was your initial impression of Maven?
I was on vacation just as we were starting to hear more and more about COVID. I remember contacting Maven’s on-call OB right as I was supposed to get on the plane back — we knew almost nothing about COVID at the time — and she coached me through that. That was my first interaction. I thought, ‘This is amazing.’ Instead of calling my primary care provider, leaving a message, waiting 24 hours, I sent in my question and got a call back in 10 minutes.
How did you end up using Maven from there?
I probably have gotten more out of Maven than anybody at my company. Before COVID hit, my wife and I had really wanted to use a local doula. We knew nothing about having a baby, but we hesitated about the cost. And then my company launched Maven, and we thought, “Well, this is perfect.” Barbara, our Maven doula, was amazing. We scheduled our first appointment in the spring, my wife and I got on. We had no idea what we were getting into and she just spent the whole time educating us. After that, I talked to her every month. She probably got the first picture of our daughter when she was born.
To have someone with us who knew what was going on — it was just the best.
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