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When Sarah, a Boston-based postdoctoral fellow and researcher, and her husband began to try for a second child, she decided to sign up for Maven. Sarah accessed Maven through her husband’s benefits at Microsoft and instantly found compassionate, informative care. Through the personal connections she made with Maven providers including nutritionists, midwives, lactation consultants, and sleep coaches, Sarah felt more prepared for her journey from preconception to postpartum.
Expert care at the touch of a button
Sarah started out by meeting with fertility experts, including a fertility coach and nutritionist. Her care team helped her choose what types of vitamins to take and how to use her diet to support her fertility. “The first time I tried to get pregnant, it took two months, and the second time, it took five months,” Sarah explains. “In those five months, I would meet with my providers regularly and ask about what I could be doing differently.”
When Sarah did get pregnant, she faced unexpected complications. She had morning sickness for five months, and then had an emergency surgery when she was eight months pregnant to remove an ovarian cyst. “I had a terrible pregnancy from day one,” Sarah remembers. “Which is why I think I’ve met with almost every type of Maven provider.” Sarah loved that on Maven, she had the freedom to meet with more than one provider type. She also had unlimited access to her providers, meeting with them as many times as she needed as she navigated the ups and downs of her pregnancy.
Sometimes if you ask too many questions, you get judged or labeled as the ‘anxious patient.’ I don’t have to worry about that with Maven.
With her in-person providers, Sarah felt anxious about asking too many questions or requesting too much time. “I had a lot of questions and wanted to really understand what’s happening,” Sarah says. “Sometimes it would feel like such a hassle to get in touch with my in-person midwife.” She would experience a symptom and would worry that it wasn’t normal—if she called her midwife, she might get a voicemail, leave a message, and play phone tag with her provider. “Maven was helpful because I could just message a midwife and quickly ask, ‘Hey, is this normal?’” The ease and accessibility of Maven was key for Sarah. Because of her morning sickness and emergency surgery, a lot of her pregnancy was managing uncomfortable symptoms. Which meant that she had a lot of questions. “Sometimes if you ask too many questions, you get judged or labeled as the ‘anxious patient.’ I don’t have to worry about that with Maven.”
Maven members share their stories
Maven members share their stories about how family benefits offered them essential support as they started, grew, and raised their families.
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