Pamela, a first-time mom from Atlanta, turned to Maven for support through every phase of her pregnancy journey. From coping with a pregnancy loss to pregnancy and postpartum, Maven helped her feel supported and reassured no matter what challenges she faced.
Compassion through miscarriage
Pamela always knew she wanted to be a mom. When she got the news that she and her partner John were pregnant for the first time, she was thrilled. But during a routine check-up early in her pregnancy, her doctor delivered the unexpected news that her pregnancy had stopped developing—she miscarried. Pamela was, of course, devastated. “At that moment… all you really want is just some empathy and compassion.” An estimated one in four pregnancies end in miscarriage, which takes a serious toll—early pregnancy loss leads to post-traumatic stress disorder in one in three women. But most women do not receive any mental health support after a miscarriage, making this a hidden public health issue often not addressed by traditional healthcare systems.
Pamela turned to Maven, which she had access to through her employer, and let her Care Advocate know what happened. Her Care Advocate enrolled her in Maven’s pregnancy loss program and connected her with a therapist to help her cope with her loss. “That was really, really helpful in my recovery to just be able to talk to someone about it,” says Pamela. “I just felt like Maven really got what I was going through.”
On-demand care during pregnancy and postpartum
When Pamela got pregnant the second time, she knew Maven was a resource she could count on to provide trustworthy and compassionate support. During the critical moments of her pregnancy when she needed help, Maven was there. For example, when Pamela was in early labor, she wasn’t sure what her contractions were supposed to feel like or if what she felt was normal. She got on the phone with a Maven OB to understand her experience—and within minutes the OB helped Pamela time her contractions to find out when it was time to go to the hospital. “If I need to talk to somebody right now, all I need to do is reach in my pocket and grab my phone and I can get in touch with a provider fast,” Pamela explains.